Terms for Moving Services
These terms explain how Speedy Vans Inc. provides moving help in Ottawa and beyond. Read them before requesting a quote or booking a move.
Review Your Booking
What These Terms Mean
“Company,” “we,” and “us” refer to Speedy Vans Inc.. “Customer” means the person who requests or pays for a service. “Goods” includes household items, furniture, boxes, and personal belongings placed in our care. A “move” covers the agreed collection, transport, loading, unloading, and delivery work. Plain language applies. If a written quote uses a specific meaning, that quote controls for the booked service.
Services We Agree To Provide
Your booking confirms the work, locations, timing, and quoted price. Keep access clear.
- Residential, apartment, and house moves
- Packing, wrapping, loading, and unloading
- Local and long-distance household transport
Payment and Cancellation
We confirm payment details in your quote or booking record. Charges are based on the agreed scope and any approved changes.
Liability and Insurance
We handle your goods with reasonable care and follow the agreed service scope. Tell us about fragile, valuable, oversized, or restricted items before moving day. We are not responsible for loss or damage caused by inaccurate information, poor packing supplied by the customer, unsafe access, ordinary wear, or events outside reasonable control. Ask us about available protection before confirming your booking.
Disputes and Applicable Law
Raise concerns with us quickly, with your booking details and a clear description of the issue. We will review the service record, delivery notes, photographs, and payment history. Give us a reasonable chance to respond before starting formal action. Ontario law applies to these terms, and disputes will be addressed through the appropriate courts or another written process agreed by both parties. Some rights cannot be limited by these terms.
Questions About Our Terms?
Send your question with the booking details we should review. We’ll reply with a clear answer.